Step 1:

You should start by contacting the person at Anderson Associates you were dealing with initially. If this person cannot settle the matter to your satisfaction, you can contact the principal broker at Anderson Associates:

Blair Anderson, Broker
(905) 681-2242, ext. 24
blair@anderson.ca

Step 2:

If your complaint remains unresolved, you may bring it to the attention of the Financial Services Commission of Ontario (FSCO). Click here for FSCO’s complaints process.